Childcare Consulting Services
Compliance Consulting for Early Learning & OSHC
We help childcare centres manage compliance, lead with autonomy and build motivated teams.
Childcare Consulting Services
As childcare consultants, we aren’t simply tasked with turning up at your service, telling you what policies and procedures to change, and leave. It’s our job to equip you and your team with the tools to improve areas of your service, and efficiently be able to communicate that to ACECQA.
Compliance Consulting
We assist Services to provide quality care in all NQS areas. Depending on what your needs are, we will comprehensively assess your Service and help you to create a holistic care environment by empowering your team to make quality improvements to their everyday practices.
Our ex-Directors will provide you with practical steps that you can easily implement into your Service. We love to see the industry constantly improve. By sharing our knowledge about best practice, what we have personally implemented in our Services, and our ideas on embedding your amazing existing practices, we will shine brighter together.
Training & Professional Development
We provide training and professional development to Early Childhood & OSHC professionals through both online and in-person workshops run by our team and expert speakers.
Whether you’re looking to join one of our Think Tanks for some personal development, or seeking an individualised training session for your team, we can assist across a host of disciplines including: leadership, compliance, programming & documentation, inclusion support, quality improvement and active supervision.
When you work with us, we’ll focus on what you want to learn, so you can constantly increase your knowledge and ensure your Service is thriving.
Mock Assessment & Rating
With only a few days’ notice for your Assessment & Rating visit, it’s essential that you’re always prepared.
Our childcare consultants, many of whom have first-hand experience in ACECQA, know all about A&R.
We’ll conduct a thorough review of your documentation, perform a service visit, provide a comprehensive report and provide you with a follow-up strategy call.
Don’t get caught out!
Testimonials
Why Trust Our Childcare Consultants
Lindfield East BASC
The information presented was relevant and delivered in an engaging way, with plenty of opportunity for group discussion.
Professional Development
We have engaged Firefly HR for professional development in the OOSH sector and have been extremely impressed with their services. The workshop and webinar facilitators are highly knowledgeable, and Steve, in particular, has gone above and beyond to accommodate our schedule and tailor the training to meet the specific needs of our service. We would highly recommend Firefly HR to any organisation seeking to enhance staff skills and support growth in all areas of learning and development within the childcare and OOSH space.

Meet Steve
As Head of Client Engagement, Steve heads up our consulting department.
Formerly at ACECQA, and with 15yrs of experience in education & care, Steve also holds a Bachelor of Commerce (Commercial Law) and a Diploma in School Age Education and Care.
Steve has provided valuable mentoring to service leaders in NSW. Known for his leadership and service transformation skills, he’s a sought-after consultant and presenter.
Lighting up the sector
Why should I consider childcare consultants?
Navigating the National Quality Standards (NQS) whilst managing your Childcare or OSHC Centre is no easy task.
On top of managing educators, delivering quality education and providing customer service to families, you also need to ensure that your service is in compliance with the regulatory requirements of education and care.
It’s almost impossible to do that yourself. That’s why childcare consultants are an essential assistant to even the most organised directors and leaders.
That's where Firefly HR comes in
The Firefly HR team are more than equipped to help you navigate everything from meeting ratios through solving staffing problems, to Exceeding the NQS with compliance audits.
Our experienced team have extensive backgrounds as educators, directors, leaders and providers. We’ve seen it all and done it all in both OSHC and Early Childhood.
We’ve even used childcare consultants ourselves when trying to juggle all of the tasks as centre directors, so we know just how hard it is – and just how valuable that extra pair of eyes can be.
Take your service to the next level
Engage our childcare consultants and take your compliance, leadership and service quality up a notch!
Steve from FireflyHR recently conducted a workshop on Active Supervision with my team. Given my team is comprised mostly of young educators, Steve's input into ratios, compliance and child protection proved invaluable. He related the information to real-life situations and opened the floor up to group discussion. As a Nominated Supervisor, I found it particularly helpful to revisit the basics. I can't recommend the workshop highly enough!